Privacy Policy

MyEjari (“we”, “us”, “our”) operates the website myejari.ae and myejari.com (the “Platform”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform or use our Virtual Office Ejari comparison and booking services.

By using the Platform, you consent to the data practices described in this policy. If you do not agree, please do not use the Platform.

We collect information that you provide directly to us, including:

• Contact information: name, email address, WhatsApp number, and phone number when you submit our lead form.
• Business information: details about your trade license, business activity, and Ejari requirements that you share with us.
• Communications: messages you send us via WhatsApp, email, phone, or our forms.
• Usage data: automatically collected information including IP address, browser type, pages visited, time spent, and referring website.

We use the information we collect to:

• Match you with licensed business centers and provide quotations.
• Facilitate your Ejari issuance or renewal.
• Respond to your enquiries and provide customer support.
• Improve our Platform, services, and user experience based on aggregated usage trends.
• Send you transactional updates relating to your enquiry. We do not send marketing emails without your consent.
• Comply with applicable UAE laws and regulations.

MyEjari is a comparison and concierge platform. To produce a quotation and to register your Ejari, we share the minimum necessary contact and business information with the licensed business center engaged to issue your certificate. Each business center is independently responsible for handling that data once shared.

We use cookies and similar tracking technologies to remember your preferences and analyse traffic. You can control cookies through your browser settings. Disabling cookies may affect the functionality of some Platform features.

We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

We retain your information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Lead data is typically retained for 24 months unless you request earlier deletion.

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to or restrict the processing of your data.
• Withdraw consent at any time.

To exercise any of these rights, message us on WhatsApp.

Our Platform may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing any information.

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last updated” date at the top of this page. Continued use of the Platform after changes constitutes acceptance of the revised policy.

For questions or concerns about this Privacy Policy, message us on WhatsApp at +971 58 554 0076. WhatsApp is the only customer contact channel we operate.